Delivering a Standardised, Flexible AV Ecosystem Creating a Modern Legal Workspace
Overview
Walker Morris LLP partnered with ISDM Solutions to modernise and standardise audio-visual and video conferencing technology across its Leeds office.
The project focused on transforming a diverse range of spaces, from client-facing meeting suites to small collaboration areas and communal environments, into a seamless, secure, and user-friendly workplace experience.
With a strategic focus on Microsoft Teams Rooms, hybrid working, and long-term scalability, ISDM delivered a fully integrated AV ecosystem that balances consistency, flexibility, and performance across the entire estate.
About ISDM
ISDM Solutions are global specialists in audio visual, video conferencing, and intelligent workplace technology, delivering end-to-end services across consultancy, design, deployment, and managed support.
- Microsoft Teams, Zoom & hybrid collaboration specialists
- Enterprise AV & workplace technology experts
- Vendor-agnostic, future-focused design approach
- Full lifecycle delivery: design → deployment → support
The Challenge
Walker Morris identified several key challenges within their existing AV environment:
- Inconsistent user experience across meeting spaces
- Reliability issues impacting day-to-day collaboration
- High dependency on IT and Facilities teams
- Outdated technology
- Growing demand for hybrid working and client-facing flexibility
The organisation required a solution that would modernise infrastructure while delivering a simple, consistent, and scalable user experience aligned to its wider IT strategy.
Why Walker Morris Chose ISDM
ISDM was selected for its consultative, enterprise-led approach to workplace transformation.
Rather than focusing purely on hardware, ISDM worked closely with Walker Morris to design a solution that aligned with both technical requirements and user experience goals.
Key differentiators included:
- End-to-end delivery across design, deployment, and support
- Deep expertise in Microsoft Teams Rooms and hybrid collaboration
- Vendor-agnostic approach ensuring best-fit solutions
- Proven experience delivering complex, multi-space AV environments
- Ability to integrate seamlessly within wider project and fit-out team.
Technology Used
The solution was built on a standardised, enterprise-grade technology stack:
- Microsoft Teams Rooms (MTR) across all core meeting spaces
- HP Poly collaboration systems (X32, X52, X72, G62)
- Sony professional displays (50”–98”)
- Q-Sys AV-over-IP platform for scalable routing and control
- Shure microphone arrays and wireless systems
- Extron switching and signal distribution
- Cloud-based digital signage platform
This approach ensured consistency across spaces while enabling flexibility for a wide range of meeting scenarios.
The Solution
Standardised Core Collaboration Platform
At the heart of the project was the rollout of a standardised Microsoft Teams Rooms environment across all meeting spaces.
From small huddle rooms to large boardrooms, each space was designed to deliver:
- A consistent, intuitive user interface
- One-touch meeting join functionality
- Reliable, enterprise-grade performance
This standardisation removed complexity for users while significantly reducing support overhead.
Flexible Collaboration & BYOD Enablement
While standardisation was key, Walker Morris also required flexibility to support client and partner needs.
ISDM incorporated full BYOD capability across all spaces, enabling users to:
- Join meetings from any platform (Teams, Zoom, Webex, Google Meet)
- Connect laptops via USB-C for seamless integration
- Share content wirelessly or via direct connection
This ensured the environment remained platform-agnostic and future-proof, without compromising the core Teams experience.
Advanced Client-Facing Collaboration Spaces
A key feature of the project was the delivery of flexible, high-end meeting suites.
Divisible spaces were designed to operate as:
- Individual meeting rooms
- Fully combined large-format environments
Using Q-Sys AV-over-IP architecture, audio, video, and control systems dynamically adapt when rooms are joined, enabling:
- Shared displays and unified content distribution
- Integrated audio environments across spaces
- Intelligent camera tracking and switching
This created a premium client-facing environment capable of supporting everything from small meetings to large-scale presentations.
Tailored Spaces & User-Centric Design
Beyond standard meeting rooms, ISDM worked closely with Walker Morris to adapt designs for specific user needs.
This included:
- Enhanced small meeting rooms and pods designed for hybrid working
- Flexible setups combining meeting room and hot-desking functionality
- Adjustable displays to support different seating positions
These refinements ensured that each space was not only consistent but also optimised for real-world usage scenarios.
Multi-Use Spaces & Digital Integration
The project extended into wider workplace environments, including:
- Digital signage deployment across multiple floors
- A multi-functional cafeteria space supporting:
- Large presentations and events
- Integrated conferencing
- Flexible overflow and hybrid use
This allowed Walker Morris to maximise the value of shared spaces while maintaining a consistent technology experience.
Deployment, Training & Ongoing Support
ISDM delivered a full end-to-end service, including:
- Detailed design consultancy and documentation
- Pre-configuration and testing of systems
- On-site installation and commissioning
- Structured training and user adoption programme
- Ongoing managed support and remote monitoring
This ensured a smooth rollout and long-term success of the solution.
The Results
The completed project delivered significant improvements across the organisation:
- Consistent user experience across all meeting spaces
- Improved reliability, reducing meeting disruption
- Reduced dependency on IT and Facilities teams
- Enhanced client-facing environments
- Full support for hybrid working and BYOD collaboration
- A future-ready AV ecosystem aligned with the Microsoft 365 strategy
The result is a modern workplace environment that enables effective collaboration at every level of the business.
Conclusion
Through a consultative, end-to-end approach, ISDM delivered a workplace transformation that goes beyond technology.
By combining standardisation with flexibility and aligning closely with Walker Morris’s strategic goals, the solution provides a scalable, intuitive, and future-proof collaboration environment.
Walker Morris now benefits from a fully integrated AV ecosystem designed to support both employees and clients, today and into the future.
