About Us
Established in 2012, ISDM Solutions (Infrastructure – Service – Delivery – Management) has rapidly grown into an international operation, supporting our global business from our offices in Belfast, Halifax, Cambridge and Washington.
ISDM Solutions provides technologies that work together to deliver something incredible. Hardware and software is only part of the journey: user experience is key.
Whether in the office, working remotely, working from home, travelling, or on customer sites, ISDM specialises in the design and deployment of technology solutions that can efficiently bring your teams together to achieve and succeed.
What We Do
We work with your organisation and empower you to make future-proofed choices to enable effective communication and collaboration across your business, all underpinned by high performance and secure network infrastructure.
Our Mission Statement
ISDM provides innovative technologies, solutions and strategies that improve business processes, secure communication, and add value for our customers. Our passion for quality is matched by our integrity and drive for sustainable outcomes.
Our Process
We operate in a consultative and advisory capacity to ensure any solution offered is best fit and value for your business – now and for the future. We believe in a holistic approach and centred around our core operating principles.
Explore
Explore and define your needs – where you are in your collaboration journey and where you would like to get to.
Design
Design a solution built around your current infrastructure and work to optimise your workspace.
Integrate
Full training and dedicated support facilitate a holistic approach to fully integrating your solution into your organisation.
Evaluate
ISDM believes in continuous improvement and is always seeking to perfect our processes to deliver the best possible outcome.
Support
Dedicated service desk and on-site engineering team to ensure complete peace of mind
Thanks for following up since the fix, we have had no issues since your intervention and thank your engineer for me as well, he was magnificent in that last round of repairs.
Stephen led a very informative and interactive session. His informal yet professional style meant that it was easy to deal with queries as they arose rather than view a presentation followed by Q&A session. He was extremely knowledgeable and all attendees took plenty from the session
(Customer Success )
Having worked closely with ISDM on several projects over the course of 4 years, I have been and continue to be impressed by their knowledge, professionalism, pragmatism and proactive approach.
(AV Install and Support)
We have been impressed with the way ISDM have gone above and beyond to deliver the solution in a challenging work environment. The solution allows URM to realise the operation stability of the attached devices while supporting the organisation’s wider digitisation projects. It has been a pleasure to work with the team from ISDM, and I look forward to working again in the future
(Enterprise Networks and Support)
Firstly I would like to say thank you for your continued support throughout this project and always been on the end of the phone if I have needed any information or help in regards to your install.
(Support and Install)
The academic delivery team using the technology has expressed their concerns with older equipment and previous buildings for a while now, often becoming a little frustrated. The technology introduced by ISDM has offered solutions to all staff concerns, resulting in a much improved and easy-to-use learning and teaching environment - Martin Gilbert – Dean of Faculty
Enterprise Networks and AV Solutions
We were looking for a professional but simplified AV solution that is as user-friendly as possible, ideally reducing the amount of desktop tech that our tutors and support staff need to interact with. With ISDM already engaged for our wider networking needs, they were the ideal partner to design and implement a new classroom solution. Throughout the entire project, the ISDM team have understood and supported our requirements and have helped us deliver a modern solution on time that our staff can be proud of and which our customers will benefit from- Martin Pain, Technical Delivery Manage
Enterprise Networks and AV Solutions